Celebrating 3 years of Pre-loved

Happy birthday, Marimekko Pre-loved! Our marketplace for cherished second-hand Marimekko treasures turns three—and we're celebrating with an array of special treats.

1. What are we offering during the event?

• During our birthday week, we offer free repair, alteration, takeback and recycling services.
• We provide complimentary repair and alteration services for all Marimekko garments and bags at selected stores. You can bring your used Marimekko pieces to the store for minor repairs or alterations.
• With our convenient takeback service, you can return unneeded Marimekko items and receive a gift card redeemable in stores or online. If your garments don’t meet the takeback conditions, we’ll help you recycle them.
• Additionally, we’re treating our friends to exclusive surprise bags—available in stores and online. Welcome gifts are also available in our stores. Quantities are limited.

2. Where are the in-store events taking place?

• Marimekko Forum: Mannerheimintie 20, 00100 Helsinki
• Marimekko Turku: Hansakortteli, Aurakatu 10, 20100 Turku
• Marimekko Tampere Hämeenkatu: Hämeenkatu 19, 33200 Tampere
• Marimekko Joensuu: Kauppakeskus Iso Myy, Siltakatu 10, 80100 Joensuu
• Marimekko Jyväskylä: Kauppakeskus Tawast, Kauppakatu 33, 40100 Jyväskylä

3. What services are available during the event?
Services for the first 100 customers:

• Repair: Bring in your worn Marimekko garments and bags, and our team will fix minor damages—such as small tears (visible end result) and loose seams. One item per customer. In collaboration with Posti.
• Alteration: Need a better fit? Our team can help shorten your garments. One item per customer. In collaboration with Posti.

Services for all customers:

• Takeback: Bring your pre-loved Marimekko items to one of our selected stores and receive a gift card in exchange, redeemable in-store or at marimekko.com.
• Recycling: If your garments don’t meet the takeback conditions, we’ll help you recycle them.

4. Is there a cost associated with these services?

• Repair: Basic repairs are free during the event.
• Alteration: Shortening is free during the event.
• Recycle: Recycling services are free of charge.

Disclaimer:
All repair and alteration services are final and are not covered by Marimekko’s original product guarantee. If our partner is unable to repair an item, it will be returned to the customer. In cases where original materials are unavailable, preserving the garment's integrity is our top priority. The color of the fabric or thread used for the repair may not be an exact match, but we will do our best to find the closest possible match.

5. What items can I bring for repair or alteration?
You’re welcome to bring in your Marimekko item for simple repairs or alterations. Please note that we’re unable to repair specific issues, such as:

• Elastic bands that are sewn into the fabric and have broken
• Missing or broken original zippers or buttons (except Jokapoika shirt buttons)
• Large fabric tears or extensively worn areas
• Items with heavy pilling or significant discoloration
• Garments or accessories that are not Marimekko

Our store staff will examine your item and confirm whether the repair can be accepted.

6. How long will repairs and alterations take?
Depending on the complexity of the repair or alteration, the service will take approximately two to three weeks to complete.

7. How will I pick up my items?
You’ll pick up your items from the same store where you dropped them off. We’ll notify you when they’re ready for collection.

8. How does the takeback service work?
Learn more here: Marimekko Takeback Service

9. Do I need to make an appointment?
No appointment needed—we’ll be assisting customers on a first-come, first-served basis.

10. Can I participate in the event online?
Yes! Birthday surprises will be available online. Subscribe to our newsletter to be among the first to know.